A NUS business professor and payments expert advocate for user-centric systems, asserting, "Systems should serve people - not the other way around." This sentiment resonated with...
United Kingdom's TfL maintains Oyster cards, valuing inclusivity and gradual tech integration, while Singapore's LTA hastily tries to phase out EZ-Link cards, ignoring significant commuter impact,...
In response to the SimplyGo saga, online responses reveals many advocating for the retention of the old system, citing its flawless functionality. Some users appreciate the...
Former NMP Calvin Cheng faces criticism for suggesting public bear cost of maintaining old payment system. Netizens express concerns on transparency and abrupt changes in response...
After reversing the EZ-Link phase-out and proposing a S$40 million investment to maintain it as a payment mode, questions emerge: Is phasing out necessary, or was...
LTA's recent Facebook video upload titled "Get to Know Us Better" amidst SimplyGo complaints has garnered criticism from netizens who assert that LTA lacks sensitivity in...
Public discontent grows over LTA's SimplyGo as Critical Spectator's post comparing it to Tesla ignites backlash. Concerns include fare/balance visibility and a perceived lack of user-centric...
Ho Ching amplifies Singaporeans' discontent with SimplyGo upgrade by sharing a viral post from Critical Spectator. While critics on her Facebook page liken it to a...
In comparison to public transport card systems implemented in other countries, Singapore, despite its longstanding commitment to becoming a "Smart Nation," appears hesitant to enhance convenience...
Discontent simmers as users flood the Google Play Store and Apple App Store with low ratings for the SimplyGo app. Dissatisfaction centers around registration difficulties, bugs,...