CASE President Melvin Yong announced an agreement with the Singapore Sky Lantern Festival's organizer for full refunds to consumers who lodge complaints with CASE by 11:59...
Attendees of the Sentosa Sky Lantern Festival won't receive refunds despite the cancellation of the candle light-up. Asian Couture and Boutique's owner, Shiermie Bautista, confirmed the...
CASE alerts the public to a beauty salon in Parklane Shopping Mall due to two years of complaints citing poor services and appointment issues. In 2022-2023,...
An elderly Singaporean aimed for an S$8 haircut but was unexpectedly billed S$99 for an unrequested hair treatment. Despite his full head of white hair, he...