Allianz’s double-digit ROI expectations re-affirms concerns over its commitment to Income’s social mission

The ongoing debate surrounding the acquisition of a majority stake in Singapore’s Income Insurance by German insurance giant Allianz has entered a new phase, with concerns being heightened following statements made by Allianz CEO Oliver Baete on 8 August.

During the company’s second-quarter earnings briefing in Frankfurt, Baete revealed that Allianz expects a “double-digit return on investment (ROI) over time” from the acquisition, a remark that has deepened concerns over whether Allianz will prioritize profit over Income’s long-standing social mission.

The acquisition, announced on 17 July, has been a subject of intense public and parliamentary debate. Many have questioned whether Allianz will remain committed to providing affordable insurance for Singapore’s lower-wage workers—a mission that has defined Income Insurance for decades. Baete’s recent statements have only served to fuel these concerns.

Baete spoke on the acquisition, stating, “The deal creates a very strong home base for us in Singapore. We have been domiciled here since 1991 but never had an operating business in the city-state. Now, we do have it, and it is with a leading franchise. We are proud of having the trust of the community to do so.”

He added, “We expect a double-digit return on investment over time, but more importantly, this acquisition propels Allianz from zero to a leadership position in Singapore.”

However, Baete’s emphasis on financial returns has raised questions about how Allianz plans to reconcile its profit-driven objectives with its commitment to Income’s social mission.

In a Parliamentary session on 6 August, Second Minister for Finance and Monetary Authority of Singapore (MAS) board member Mr Chee Hong Tat sought to reassure the public, stating that MAS would carefully assess Allianz’s track record and commitment to Income’s social mission before approving the acquisition.

“MAS will ensure that Allianz has the financial capacity to support Income and the willingness to keep insurance operations well-run,” Mr Chee said. “There will be no change to the terms and conditions of existing insurance contracts should the deal be approved.”

Adding to the debate, Workers’ Party chief and Leader of the Opposition Mr Pritam Singh expressed doubts about NTUC Enterprise’s ability to maintain affordable premiums once Allianz assumes majority control.

He remarked, “With Allianz holding the majority stake, the concern is whether the social mission of Income will take a back seat to profit-making.”

In response to these concerns, Mr Chee highlighted that Singapore’s competitive insurance market could play a role in ensuring affordable premiums remain available.

“Other insurers in Singapore are also providing affordable premiums, and the competitive market should help ensure that these needs are met, including for lower-income segments,” he stated.

Baete, during the earnings briefing, acknowledged the “local noise” surrounding Income’s purpose following its corporatisation 2½ years ago.

He attempted to assure stakeholders by saying, “We are fully committed to the cause of Income in supplying affordable access to insurance and healthcare cover because that is what’s really needed. This is a partnership, not a sell-out. NTUC Enterprise will remain involved, ensuring that the franchise and customer access are available to serve us.”

Despite Baete’s assurances, many remain skeptical about how Allianz’s profit-driven objectives can coexist with Income’s social mission.

Non-Constituency Member of Parliament (NCMP) Mr Leong Mun Wai from the Progress Singapore Party voiced concerns that focusing solely on Income’s financial viability might overshadow its social mission.

“The social mission of Income, though it may seem less prominent now due to market conditions, still provides Singaporeans with a sense of security. The question is whether this mission will be sacrificed in the name of profit,” he remarked.

Minister of State for Culture, Community, and Youth Mr Alvin Tan reiterated NTUC’s commitment to its social mission but emphasized the importance of financial sustainability.

“Social enterprises must be competitive and financially sustainable. If a social enterprise cannot sustain itself financially, it may not fulfill its purpose,” he said.

Tan also acknowledged that NTUC Enterprise cannot continue providing capital injections indefinitely, which was a key factor in Income’s decision to corporatise in 2022.

“This is why Income sought to corporatise in 2022, to access more capital and remain viable in a competitive market,” he explained.

Mr Tan further reassured that Allianz had provided written commitments to uphold Income’s existing policies, including a pledge of S$100 million over ten years to support its social mission.

“This sale is aimed at ensuring long-term protection for Singaporeans while addressing both immediate and future challenges,” he noted.

However, as the public and policymakers await MAS’s final decision, concerns persist over whether Allianz will genuinely honour its commitment to Income’s social mission or whether profit will ultimately take precedence.