All 17 town councils achieve green banding in 2023 management report

SINGAPORE: On 27 June, the Ministry of National Development released the 2023 Town Council Management Report (TCMR), revealing that all 17 Town Councils, from Aljunied-Hougang to West Coast, have been awarded a “green” banding across all four indicators.

The TCMR framework, which is regularly reviewed to ensure its relevance, covers five key areas: Estate Cleanliness, Estate Maintenance, Lift Performance, Service & Conservancy Charges (S&CC) arrears management, and Corporate Governance. Each area is assessed through a single indicator and results are categorized as Green, Amber, or Red.

The green rating for estate cleanliness and maintenance indicates that fewer than four issues were identified in these areas during inspections by the Housing Board (HDB).

This reflects a high standard of upkeep in common areas such as residential blocks, shops, open areas, market/hawker centres, and bin centres.

In terms of lift performance, the green banding means that the occurrence of lift faults and downtime is within acceptable limits. Specifically, this is defined as fewer than two faults per 10 lifts and less than an hour of downtime per lift each month. This ensures reliable lift services for residents.

All Town Councils also excelled in managing S&CC arrears, with fewer than four households out of 100 owing arrears and less than 40 per cent of the monthly collectable S&CC being overdue for three months or more. This effective financial management contributes to the overall sustainability of town operations.

MND highlighted that this year’s results mark an improvement from the previous report.

The results of the TCs’ FY2023 Corporate Governance indicator will be released under the TCMR Governance Report in December 2024 after MND has received and reviewed the TCs’ audited financial statements and their auditor’s reports.

The FY2023 TCMR Operational Report can be viewed on MND’s website here.