Singapore
Train service on Sengkang-Punggol LRT resumes after nearly 5-hour disruption
Train service on the Sengkang-Punggol LRT system resumed after a disruption of over four hours due to a signalling fault on 9 June. Services were unavailable from 5.45am to 10.12am.
Train service on the Sengkang-Punggol LRT system has resumed after a signalling fault caused a disruption that lasted more than four hours on 9 June. The fault led to service unavailability at Punggol and Sengkang LRT stations from 5.45am to 10.12am, according to SBS Transit, the train operator.
In a series of updates on X and Facebook, SBS Transit communicated the status of the disruption and the measures taken to assist commuters.
The first update at 6.55am informed passengers that no fares would be deducted if they exited from the affected LRT stations and that free regular and bridging bus services were available at designated bus stops and Sengkang Bus Interchange.
Further updates provided information on alternative transport options, encouraging commuters to use the SBS Transit app and the Land Transport Authority’s My Transport app for more details.
At 7.15am, SBS Transit announced that free regular and bridging bus services were available at designated bus stops near the affected stations and at Sengkang Bus Interchange. By 7.45am, commuters were directed to use the My Transport app to find alternative routes.
Train services began to resume progressively from 10.12am, as stated in an update at 10.19am. The free bus services continued until 10.20am, after which they ceased operation.
SBS Transit issued an apology for the inconvenience caused to all affected commuters commuters in their latest update at 10.34am.
Despite the efforts to provide alternative transportation, some commuters reported not seeing the bridging buses and suggested the need for more permanent bus services, particularly for the west loop of both Sengkang and Punggol.
The last disruption on the Punggol LRT system occurred on 22 April when a power fault caused a service disruption on its west loop.
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So many hours long disruptions recently what’s the main issues?
SMRT and SBS Transits should just focus on running MRT and buses and not divert resources and profit made from commuters into huge overseas ventures. Thus losing focus in the local duopoly MRT services.
The top managements still getting their fat pay cheques without fail whatever happened to the MRT services. There should be a performance based component taken from the top managements salaries or bonuses so they will double down to make sure things work